Introduction:

Dr. Kayenaat Bahl is a highly motivated and result-oriented academician currently serving as an Assistant Professor at IILM University, Gurugram. She holds a Ph.D. in Human Resource Management and possesses over six years of teaching experience in management education. Her pedagogical approach is deeply research-oriented, focusing on the integration of empirical research and real organizational cases into the classroom to develop critical thinking and managerial insight among students. Beyond academia, she is a recognized public figure, holding the title of Mrs. India Pride of Nation 2025 Second Runners-Up.

Educational Qualifications

• Ph.D. in Human Resource Management – Thapar Institute of Engineering and Technology (T.I.E.T), Patiala.
• M.Com – Goswami Ganesh Dutta Sanatan Dharma College, Chandigarh.
• B.Com – Avadh Girls Degree College, Lucknow.

Research and Scholarly Publications

Books & Book Chapters

• “Learning from the Past, Planning for Tomorrow: Evidence-based Insights into Infrastructure Finance and Sustainable Governance in Emerging Economies” – Springer Nature (World Sustainability Series) (Published 2026).

SSCI & Scopus Indexed Publications

• Navigating the Digital Frontier: Assessing the impact of Digital Culture & Skills on Performance through the lens of Digital Capabilities- Work in Progress (2026)
• “Impact of Digitization on Sustainable Growth in the Indian Banking Sector with mediating effect of Sustainable Customer and Business Process Initiatives” – Journal of Knowledge Economy (SSCI) (Under 4th Review, 2026).
• “Banking in Transition: A Transformative Journey across sectors based on Digitization, Demonetization and Consolidation of Banks” – Scopus (Under Review, 2026).
• “Research Article on HR/Sustainable Management” – Springer Nature (SSCI) (Published 2024).
• “Research Article on Sustainability/Management” – MDPI (SSCI) (Published 2023).
• “Research Article on Management” – Sage Open (SSCI) (Published 2022).

Current Research Interests & Works in Progress

• “The role of AI on AI Influencers entertainment value, informative Value, and trust on sustainable Consumer Behaviour” – Betham Publications (Communicated 2025).
• “Ostracism in Education Sector with Mediation of AI” – (Work in Progress, 2026).
• Developed a specialized Model on Impact of Digitization on Sustainable Growth and a Training Evaluation Program Model for the banking sector.

Core Competencies & Academic Leadership

• Academic Coordination: Currently serves as the Academic Coordinator for BBA (Semester 5) at IILM University; previously managed MBA admissions and curriculum development.
• Subject Expertise: Expert in HR Analytics, Learning and Development, HRM, and Diversity, Equity, and Inclusion (DEI).
• Public Speaking & Training: Active Guest and Motivational Speaker for Army Families on Women Empowerment and trainer in Digital Marketing tools.
• Technical Proficiency: Advanced skills in SPSS, PLS-SEM (Smart PLS 4), and MS Excel.