Introduction:
Dr. Chetna Batra is an academician, presently working as an Assistant Professor, Economics and Finance at IILM University, Gurugram. She has a rich and diverse experience spanning over 9 years of experience across research, industry and academia. Her primary interests lie in Digital Payments, FinTech and Economics.
Educational Qualification:
- PhD., Economics, DMS, IIT, Delhi (2025)
- Topic: Study of Digital Payments in India
- MBA, CMS, Jamia Millia Islamia (2010)
- B.A. (Economics-Hons), SRCC, Delhi University (2008)
Conference Participations:
- Presented paper on ‘Determinants of Consumer Choice of Payment Instruments: Evidence from India’ at IIT, Bombay (Dec’2025)
- Presented paper on ‘Drivers of Retail Payment Instrument Use at the macroeconomic level’ at the 19th ISDSI-Global Conference 2025, IMI Kolkata (online mode) (Dec’2025)
- Presented paper on ‘Payment Instrument Characteristics and Consumers’ choice: Insights from India’ at the IX International Scientific and Practical Online Conference For Students, Masters, and Postgraduates of SEM Effective Growth Models: Economy, Finance and Management organised by HSE University, Russia. Got ‘Best Paper Award’ (May 2025)
- Presented paper on ‘Role of security and privacy factors’ in the mobile payments’ adoption and usage: A systematic literature review’ at the 16th Economics Finance Conference organized by IISES held at Prague, Czech Republic (June’2025)
- Research Paper on ‘Evaluating financial health of real estate and construction industry in India’ at European Real Estate Society (ERES) 22nd Conference at Istanbul, Turkey (Jun’2015)
