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Shruti Satyajit

Professor of Practice

Introduction

Shruti Satyajit is an educator and quality assurance leader with over 24 years of experience across corporate, social impact, and business education sectors, specialising in academic quality, impact measurement, and customer-centric systems. Her work is anchored in a deep commitment to empowering individuals and organisations through education, quality systems, and impact-driven frameworks. Her career reflects a unique ability to bridge industry practices with educational transformation, ensuring relevance, scale, and sustainability in learning ecosystems. 

Educational Qualifications:

Osmania University, MBA, Marketing (1999-2001)

Osmania University, B. Com (1996-1999)

Experience

Shruti’s professional journey spans leadership roles across corporate, social sector, and academic institutions. At Newton Business School, she served as Executive Director – Quality Assurance, Programme Leader, and Assessor, ensuring global standards in business education and successfully facilitating multiple cohorts to full Pearson certification. Her transition into the social sector saw her lead impact measurement and evaluation initiatives with organisations such as Catalytic Corps and Muskaan Foundation, and contribute to large-scale school quality transformation efforts at Adhyayan. Earlier in her career, she held senior leadership roles at Aircel and Vodafone, where she led customer service, retention, and quality functions, driving improvements in customer satisfaction, operational efficiency, and revenue growth. Across roles, she has consistently demonstrated the ability to design systems, lead teams, and deliver measurable outcomes at scale. 

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