Detailed instructions are given on the login page of the web payment as to the procedure to be followed in case of completed transaction and payment confirmation slip received and also failed transaction. Please follow the instruction carefully.
The details provided by you shall be utilized only for the purpose of receiving the payments to be made by you to the institution. All data shall be kept secure, and shall not be divulged to anyone or utilized for any other purpose.
There is no cancellation option for the end users after payment is made.
In case of duplicate payment, payer/parent/student, kindly approach admin or finance or accounts department of the institution for a refund with proof of the transaction reference/ your bank statement. Refunds will be processed within 10-15 working days, the respective payment gateway will send back to the issuing bank [user’s card banker] in batches for processing, which should approximately take 8-15 working days, depending on issuing banks policies.
Important: by submitting a payment through the online-payments site you are agreeing to these terms and conditions including any updated changes in terms and conditions from time to time through our website.